Your insurance policy serves as a confirmation of your insurance contract and includes the terms and conditions. It is crucial to obtain, carefully read, and comprehend your insurance policy to ensure you have a clear understanding of your coverage.

Timely reporting of any loss or damage to your insurance company, along with the submission of all requested documents, is mandatory. It is essential to cooperate with the insurance company, provider, or broker to ensure a smooth claims process

If insurance premiums are not paid as specified in the contract, it constitutes a violation of the policy terms and may result in the insurer terminating the contract. If the policy is a life insurance policy that has surpassed its designated period and has accrued surrender value, you can request the surrender proceeds.